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Return & Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. No Return will applicable for Digital downloads, Customized Products, Software licences.  

RETURN PROCESS

To return an item, please email customer service at support@itssin.co.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
IT Solutions and Services
Attn: Returns
RMA # T-2425, Street No. 21, Durga Mohalla, Baljeet Nagar, West Patel Nagar, New Delhi-110008, India New Delhi, New Delhi 110008
India
 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Cancellation

You can cancel the order before the dispatch of Physical product.
You cannot cancel the order for Digital product or Software licences as they automatically delivery to the email.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Shipping

We Dispatch Products in 3-5 days.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+91-8860403626
support@itssin.co.in